Reporting Damages: Your Quick and Easy Guide
At Simplissimmo, we're committed to ensuring your stay is nothing short of excellent, and that includes maintaining the quality of our accommodations. While we do our best to provide you with a comfortable and problem-free environment, we understand that issues can arise. Here's how you can report any concerns:
Immediate Reporting:
If you notice any damages or issues upon your arrival, please report them immediately. This helps us address the problem promptly, ensuring your stay remains enjoyable.
How to Report Damages:
1. Capture the Issue: For our records and to expedite the resolution process, please take a picture or a video of the damage or issue.
2. Contact Us: Reach out to us via SMS, email, or phone. Please include your booking ID for reference.
Your proactive reporting allows us to take swift action, making your stay as enjoyable as possible. Thank you for choosing Simplissimmo, rest assured that we're here to assist you with any concerns that may arise during your stay.
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