Emergencies
Fire Emergency:
Call 911 immediately.
Elevator Out Of Order:
Use the emergency exit stairs to gain access to the loft.
Notify Simplissimmo at +1 514-759-6110.
Air Conditioning Issue
Turn off the air conditioning.
Report the situation to Simplissimmo, either by phone or in writing.
Note: Having the temperature below 22º Celsius / 72 Fahrenheit can cause condensation and potential water leakage.
Water Leak:
Minor: Inform Simplissimmo at +1 514-759-6110, by call or text, as soon as possible.
Major: Immediate Action: Dial 911 immediately.
Access (Building/Unit):
▶ Arrival Guide: Hotel and Room Access
Report the issue to Simplissimmo by call or text at +1 514-759-6110 as soon as possible.
Pest Infestation:
Inform Simplissimmo, by phone or in writing, with a photo if possible, for proactive action.
Building-Wide Power Outage:
Inform Simplissimmo by phone as soon as possible.
Recommendation: Visit www.hydroquebec.ca to review the status of outages in the area
Noise Disturbances or Malicious Acts:
Noise disturbance: Contact Simplissimmo by call or text at +1 514-759-6110
Major or dangerous situation: Call 911 immediately.
Medical Emergencies:
In case of emergency, contact 911 immediately.
Best regards,
Simplissimmo Team
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